一、快遞私自放代收點合法嗎
快遞代(dai)收(shou)點對于上班族來說是很(hen)方便(bian)的,不過也有很(hen)多朋(peng)友家里是有人的,收(shou)快遞的時候卻發現快遞沒(mei)有送上門,也沒(mei)有打電話,而是直接(jie)放(fang)到代(dai)收(shou)點了,那么未經(jing)允(yun)許將快遞放(fang)代(dai)收(shou)點合法嗎?
從(cong)法(fa)規(gui)方面(mian)(mian)看,根(gen)據《快(kuai)(kuai)遞市(shi)場(chang)管(guan)理(li)辦法(fa)》第十七條規(gui)定(ding):經(jing)營快(kuai)(kuai)遞業(ye)務的(de)(de)(de)企(qi)業(ye)快(kuai)(kuai)遞(郵件(jian)(jian)),應(ying)當(dang)(dang)告(gao)(gao)(gao)知(zhi)收(shou)(shou)(shou)件(jian)(jian)人(ren)(ren)當(dang)(dang)面(mian)(mian)驗收(shou)(shou)(shou),快(kuai)(kuai)件(jian)(jian)(郵件(jian)(jian))外(wai)(wai)包裝完(wan)好的(de)(de)(de),由收(shou)(shou)(shou)件(jian)(jian)人(ren)(ren)簽字確認。投遞的(de)(de)(de)快(kuai)(kuai)件(jian)(jian)(郵件(jian)(jian))注明為易碎品(pin)及外(wai)(wai)包裝出現明顯破損的(de)(de)(de),企(qi)業(ye)應(ying)當(dang)(dang)告(gao)(gao)(gao)知(zhi)收(shou)(shou)(shou)件(jian)(jian)人(ren)(ren)先驗收(shou)(shou)(shou)內件(jian)(jian)再簽收(shou)(shou)(shou)。企(qi)業(ye)與(yu)寄件(jian)(jian)人(ren)(ren)另(ling)有約定(ding)的(de)(de)(de)除外(wai)(wai)。另(ling)外(wai)(wai),《快(kuai)(kuai)遞暫行條例》第二十五條也(ye)規(gui)定(ding):經(jing)營快(kuai)(kuai)遞業(ye)務的(de)(de)(de)企(qi)業(ye)應(ying)當(dang)(dang)將快(kuai)(kuai)件(jian)(jian)投遞到(dao)約定(ding)的(de)(de)(de)收(shou)(shou)(shou)件(jian)(jian)地址、收(shou)(shou)(shou)件(jian)(jian)人(ren)(ren)或者收(shou)(shou)(shou)件(jian)(jian)人(ren)(ren)指定(ding)的(de)(de)(de)代(dai)收(shou)(shou)(shou)人(ren)(ren),并告(gao)(gao)(gao)知(zhi)收(shou)(shou)(shou)件(jian)(jian)人(ren)(ren)或者代(dai)收(shou)(shou)(shou)人(ren)(ren)當(dang)(dang)面(mian)(mian)驗收(shou)(shou)(shou);收(shou)(shou)(shou)件(jian)(jian)人(ren)(ren)或者代(dai)收(shou)(shou)(shou)人(ren)(ren)有權當(dang)(dang)面(mian)(mian)驗收(shou)(shou)(shou)。即便不能當(dang)(dang)面(mian)(mian)驗收(shou)(shou)(shou),在放置快(kuai)(kuai)遞柜或代(dai)收(shou)(shou)(shou)點前(qian),也(ye)應(ying)該取得收(shou)(shou)(shou)件(jian)(jian)人(ren)(ren)許(xu)可。
因此,未經允許將快(kuai)遞私自放到代收點是(shi)(shi)違(wei)約的,也是(shi)(shi)不合法的,消費(fei)者(zhe)有(you)權向快(kuai)遞公司或(huo)國家郵政局進(jin)行(xing)投訴。
二、快遞私自放快遞驛站可以拒收嗎
可以。
一般來說,快遞私自放快遞驛站的(de)話(hua),如(ru)果(guo)不滿意(yi)是可以(yi)拒收的(de),主要有以(yi)下兩種(zhong)操作方法(fa):
1、聯(lian)系賣家,告(gao)訴他由于(yu)快(kuai)遞(di)員(yuan)未(wei)經允許將(jiang)包裹(guo)放在快(kuai)遞(di)代收(shou)點(dian),因此決定拒(ju)收(shou),通常(chang)賣家會(hui)聯(lian)系快(kuai)遞(di)公(gong)司,督促(cu)送貨上(shang)門,或者聯(lian)系包裹(guo)退回。
2、帶身份(fen)證件上快遞代收(shou)(shou)點說明拒收(shou)(shou),如果沒空也可以打電(dian)話(hua)(hua)拒收(shou)(shou),不過打電(dian)話(hua)(hua)需要(yao)提供收(shou)(shou)件人姓名、電(dian)話(hua)(hua)號(hao)碼、訂單號(hao)和快遞單號(hao)等(deng)信息。