若(ruo)是招(zhao)行(xing)(xing)的存(cun)折，存(cun)折口(kou)頭掛(gua)失(shi)(shi)(shi)辦(ban)理成功后，需您(nin)(nin)在口(kou)頭掛(gua)失(shi)(shi)(shi)有效(xiao)期(qi)內盡快持您(nin)(nin)本人的開(kai)戶(hu)有效(xiao)身(shen)份證(zheng)原件到開(kai)戶(hu)行(xing)(xing)辦(ban)理書面(mian)掛(gua)失(shi)(shi)(shi)，書面(mian)掛(gua)失(shi)(shi)(shi)需收10元手續費，書面(mian)掛(gua)失(shi)(shi)(shi)7天后，再由(you)您(nin)(nin)本人持有效(xiao)開(kai)戶(hu)身(shen)份證(zheng)原件及(ji)書面(mian)掛(gua)失(shi)(shi)(shi)回單回開(kai)戶(hu)行(xing)(xing)領取新存(cun)折。如果(guo)您(nin)(nin)無(wu)法到開(kai)戶(hu)行(xing)(xing)辦(ban)理，您(nin)(nin)也可(ke)以在同城其(qi)他支行(xing)(xing)（同城非開(kai)戶(hu)行(xing)(xing)是否可(ke)以代辦(ban)聯系(xi)經辦(ban)行(xing)(xing)確(que)認）或異地(di)招(zhao)行(xing)(xing)（異地(di)分行(xing)(xing)不可(ke)代辦(ban)）辦(ban)理申請。

如果你是卡丟(diu)了，希望你掛失此卡號，然后重(zhong)新補辦新卡，通過新卡可以(yi)繼續(xu)正常使用(yong)。

若是招(zhao)行(xing)個人(ren)存折丟失，請盡快致電95555→4進入人(ren)工辦(ban)理(li)緊急口(kou)頭掛(gua)失，口(kou)頭掛(gua)失5天有(you)效(xiao)(xiao)，5天內須憑(ping)(ping)有(you)效(xiao)(xiao)身份(fen)證(zheng)明(ming)去(qu)招(zhao)行(xing)任意網(wang)點辦(ban)理(li)書(shu)面(mian)掛(gua)失(如代辦(ban)，需(xu)提供代辦(ban)人(ren)有(you)效(xiao)(xiao)身份(fen)證(zheng)明(ming))。7天后本人(ren)憑(ping)(ping)有(you)效(xiao)(xiao)身份(fen)證(zheng)明(ming)到指定(ding)網(wang)點領取存折，領取無法(fa)代辦(ban)。